Dubai Phone
Smartphones & Mobile Electronics Retailer · Cairo · Cairo
Categories: Mobile & Telecom, Consumer Electronics
Identity confirmed by multiple markers
- Independent identifying markers (such as phone and official website) match this vendor.
Registered aliases: Dubai Phone, Dubai Phone (دبي فون للاتصالات), Dubai Phone Egypt, Dubai Phone Plus, دبي فون, شركة دبي فون للتجارة والتوزيع, شركة دبي للاتصالات, شركة دبي للاتصالات - مصطفى صلاح وشركاؤه
Current picture
الكيان القانوني المسجل للنشاط هو «شركة دبي للاتصالات - مصطفى صلاح وشركاؤه» برقم تسجيل ضريبي معلن 886-929-525.
- dubaiphone.net(last checked: Access limited)
تمتلك السلسلة شبكة فروع فعلية في القاهرة والجيزة ومحافظات أخرى (تشمل فروعاً في مدينة نصر وشبرا وحلوان) وتخصص الخط الساخن 15254 لخدمة العملاء والمبيعات.
- dubaiphone.net(last checked: Access limited)
- dubaiphone.net(last checked: Access limited)
- dubaiphone.net(last checked: Access limited)
أطلقت الشركة شراكة مع شركة «ڤاليو» لتقديم خدمات التقسيط والتفعيل الرقمي الكامل للحسابات، مع الإشارة إلى عملها في السوق منذ أكثر من 19 عاماً وامتلاكها شبكة تضم أكثر من 22 فرعاً.
- almalnews.com(last checked: Reachable)
تنص السياسة المعلنة للمتجر على إمكانية إرجاع المنتج خلال 14 يوماً من الاستلام أو استبداله خلال 30 يوماً، مع توفير خدمات حماية إضافية للأجهزة (Dubai Phone Care+) وضمان الوكيل المعتمد.
- dubaiphone.net(last checked: Access limited)
أشارت تقارير صحفية في مجال حماية المستهلك إلى شكاوى من مشترين واجهوا صعوبات في التعامل مع عيوب الصناعة بعد الشراء وتعقيدات وتأخيرات في استخراج التقارير الفنية من مراكز الخدمة المعتمدة.
- egyptwindow.net(last checked: Network error)
Brief prepared on: September 5, 2026
Important interaction observations
Key observations and claims based on documented evidence in the registry, ordered by priority and recency.
- Type
- After-sales support
- Sentiment
- Negative
- Source category
- News
- Latest recorded date
- Summary
- Consumer protection reporting describes customer disputes regarding technical inspection delays, warranty validation hurdles on defective mobile devices, and marketing terms clarity.
- Non-duplicate sources
- 1
- Total observations
- 1
- egyptwindow.net(last checked: Network error)
Linked evidence: Evidence 1
- Type
- Warranty honored
- Sentiment
- Positive
- Source category
- Merchant-owned
- Latest recorded date
- Summary
- Dubai Phone offers 14-day return and 30-day replacement on unactivated devices along with authorized agent warranty and specialized Dubai Phone Care+ damage protection covering device repairs.
- Non-duplicate sources
- 1
- Total observations
- 1
- dubaiphone.net(last checked: Access limited)
Linked evidence: Evidence 1
- Type
- Physical store / presence
- Sentiment
- Neutral
- Source category
- Merchant-owned
- Latest recorded date
- Summary
- Official store locator confirming physical branches in Cairo (Nasr City, Shubra, Helwan) and authorized retail partner status for mobile brands.
- Non-duplicate sources
- 1
- Total observations
- 1
- dubaiphone.net(last checked: Access limited)
Linked evidence: Evidence 1
- Type
- Physical store / presence
- Sentiment
- Neutral
- Source category
- Merchant-owned
- Latest recorded date
- Summary
- Dubai Phone maintains multi-branch retail presence in Cairo and Giza with customer support hotline 15254, official warranty channels, and installment services.
- Non-duplicate sources
- 1
- Total observations
- 1
- dubaiphone.net(last checked: Access limited)
Linked evidence: Evidence 1
- Type
- Verified business info
- Sentiment
- Neutral
- Source category
- Merchant-owned
- Latest recorded date
- Summary
- Dubai Phone operates 25+ retail mobile and electronics branches across Egypt, disclosing unified Tax Registration Number 886-929-525 on corporate marketing and retail agreements.
- Non-duplicate sources
- 1
- Total observations
- 1
- dubaiphone.net(last checked: Access limited)
Linked evidence: Evidence 1
- Type
- Verified business info
- Sentiment
- Positive
- Source category
- News
- Latest recorded date
- Summary
- Dubai Phone, an electronics and mobile retailer with over 19 years in the market and a network of 22+ branches across Egypt, launched a fully digital account integration and installment checkout with fintech provider valU.
- Non-duplicate sources
- 1
- Total observations
- 1
- almalnews.com(last checked: Reachable)
Linked evidence: Evidence 1
All evidence and sources
Original independent evidence records observed for this vendor with their direct sources.
- Evidence sentiment: PositiveSource category: NewsPlatform: Al Mal NewsEvidence author: Journalist
Dubai Phone, an electronics and mobile retailer with over 19 years in the market and a network of 22+ branches across Egypt, launched a fully digital account integration and installment checkout with fintech provider valU.
«أعلنت ڤاليو، الشركة الرائدة في مجال التكنولوجيا المالية الشاملة في مصر، عن شراكة جديدة مع دبي فون، لإتاحة تجربة التفعيل الرقمية بالكامل لحساب ڤاليو... ومع خبرة تمتد لأكثر من 19 عامًا وشبكة تضم أكثر من 22 فرعًا في مصر ودبي، تواصل دبي فون تطوير قدراتها الرقمية»
Published: ·Captured:
- almalnews.com(last checked: Reachable)
Source and documentation details
- Raw source type: news+gov (news+gov)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2026-04-27T16:35:00+00:00 · captured: 2026-08-23T23:35:00+00:00
- Evidence sentiment: PositiveSource category: Merchant-ownedPlatform: dubaiphone.netEvidence author: Merchant
Dubai Phone is legally incorporated as 'Dubai Telecommunications Co. - Mostafa Salah & Partners', holding Tax Registration number 886-929-525 with hotline 15254 and 25+ retail outlets.
«شركة دبي للاتصالات - مصطفى صلاح وشركاؤه. رقم التسجيل الضريبي: 886-929-525. الخط الساخن: 15254.»
Published: (old date — over 2 years ago)·Captured:
- dubaiphone.net(last checked: Access limited)
Source and documentation details
- Raw source type: Merchant website (merchant_website)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2024-01-01T00:00:00+00:00 · captured: 2026-08-24T00:00:00+00:00
- Evidence sentiment: NegativeSource category: NewsPlatform: egyptwindow.netEvidence author: Journalist
Consumer protection reporting describes customer disputes regarding technical inspection delays, warranty validation hurdles on defective mobile devices, and marketing terms clarity.
«شكاوى من عملاء واجهوا صعوبات في التعامل مع عيوب الصناعة بعد الشراء وتعقيدات في الحصول على تقارير فنية من مراكز الخدمة المعتمدة.»
Published: (old date — over 2 years ago)·Captured:
- egyptwindow.net(last checked: Network error)
Source and documentation details
- Raw source type: News article (news_article)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2023-11-20T00:00:00+00:00 · captured: 2026-08-24T00:00:00+00:00
- Evidence sentiment: NeutralSource category: Merchant-ownedPlatform: dubaiphone.netEvidence author: Merchant
Official store locator confirming physical branches in Cairo (Nasr City, Shubra, Helwan) and authorized retail partner status for mobile brands.
«دبي فون هي سلسلة متاجر متخصصة في بيع الهواتف المحمولة والإلكترونيات، وتعمل كوكيل معتمد لبعض العلامات التجارية ولديها فروع مستقلة في القاهرة والمحافظات... الخط الساخن: 15254.»
Published: Undated·Captured:
- dubaiphone.net(last checked: Access limited)
Source and documentation details
- Raw source type: Official store website (official_store_website)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-23T16:30:00+00:00
- Evidence sentiment: NeutralSource category: Merchant-ownedPlatform: webEvidence author: Merchant
Dubai Phone maintains multi-branch retail presence in Cairo and Giza with customer support hotline 15254, official warranty channels, and installment services.
«فروع دبي فون في القاهرة والجيزة والخط الساخن 15254 لخدمة العملاء ومبيعات الهواتف الذكية والأجهزة الإلكترونية.»
Published: Undated·Captured:
- dubaiphone.net(last checked: Access limited)
Source and documentation details
- Raw source type: official store directory (official_store_directory)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-23T14:30:00+00:00
Duplicate records excluded from independent count (3)
These records match original evidence listed above and are kept for reference documentation without counting them as separate experiences.
- Evidence sentiment: NeutralSource category: Merchant-ownedPlatform: dubaiphone.netEvidence author: Merchant
Egyptian smartphone and consumer electronics retailer with nationwide store footprint operating under Egyptian Consumer Protection Law standards and authorized agency warranties.
«شركة مصرية متخصصة في بيع الهواتف المحمولة والإلكترونيات ولها فروع متعددة داخل جمهورية مصر العربية.»
Published: ·Captured:
- dubaiphone.net(last checked: Access limited)
Source and documentation details
- Raw source type: Merchant website (merchant_website)
- Not included in automated verification round
- Duplicate — original root: cc1cf703-08e4-40a8-b4e9-624931e78147
- Technical dates — published: 2024-11-20T00:00:00+00:00 · captured: 2026-08-24T12:00:00+00:00
- Evidence sentiment: PositiveSource category: Merchant-ownedPlatform: dubaiphone.netEvidence author: Merchant
Dubai Phone offers 14-day return and 30-day replacement on unactivated devices along with authorized agent warranty and specialized Dubai Phone Care+ damage protection covering device repairs.
«الاستبدال والاسترجاع: يحق للعميل إرجاع المنتج خلال 14 يوماً من تاريخ الاستلام أو استبداله خلال 30 يوماً... بالإضافة إلى خدمات Dubai Phone Care+»
Published: Undated·Captured:
- dubaiphone.net(last checked: Access limited)
Source and documentation details
- Raw source type: Merchant website (merchant_website)
- Not included in automated verification round
- Duplicate — original root: cc1cf703-08e4-40a8-b4e9-624931e78147
- Technical dates — published: Unknown · captured: 2026-08-23T20:38:00+00:00
- Evidence sentiment: NeutralSource category: Merchant-ownedPlatform: dubaiphone.netEvidence author: Merchant
Dubai Phone operates 25+ retail mobile and electronics branches across Egypt, disclosing unified Tax Registration Number 886-929-525 on corporate marketing and retail agreements.
«دبي فون - رقم التسجيل الضريبي 886-929-525 - الخط الساخن 15254»
Published: Undated·Captured:
- dubaiphone.net(last checked: Access limited)
Source and documentation details
- Raw source type: Merchant website (merchant_website)
- Not included in automated verification round
- Duplicate — original root: cc1cf703-08e4-40a8-b4e9-624931e78147
- Technical dates — published: Unknown · captured: 2026-08-23T12:00:00+00:00
Registered vendor details
These are data and identifiers recorded in the snapshot, not confirmed branch locations or an endorsement of ownership.
Available official links
Identifiers & contacts
Address
- 159 26th of July St, Zamalek, Cairo — Recorded location
- 25+ branch retail chain across Greater Cairo, Alexandria and Nile Delta — Recorded location
- 25+ branches across Cairo, Giza, Alexandria, Mansoura, Tanta — Recorded location
- 266 King Faisal St, Faisal, Giza — Recorded location
- 39 El Batal Ahmed Abdel Aziz, Mohandessin, Giza — Recorded location
- 7 Stars Mall, Fifth Settlement, New Cairo, Cairo — Recorded location
- Giza / Cairo / Alexandria, Egypt (22+ branches in Egypt) — Recorded location
- Helwan, Cairo, Egypt — Recorded location
- Nationwide retail chain across Cairo, Giza, Alexandria, Delta, and Upper Egypt governorates — Recorded location
- Shubra St., Cairo, Egypt — Recorded location
Commercial Register
- Tax ID: 886-929-525 — Official registration
- info@dubaiphone.net — Contact method
- support@dubaiphone.net — Contact method
- https://www.facebook.com/DubaiPhone — Social profile
- https://www.facebook.com/DubaiPhoneStores/ — Social profile
- https://www.facebook.com/Dubaiphonestores — Social profile
- https://www.facebook.com/dubaiphone.eg — Social profile
- https://www.facebook.com/dubaiphoneeg — Social profile
- https://www.instagram.com/dubaiphone — Social profile
- https://www.instagram.com/dubaiphonestores/ — Social profile
Phone
- 01000000329 — Contact method
Website
- https://www.dubaiphone.net — Merchant-owned site
Location & address records
Registered city: Cairo (Cairo)
Multiple locations recorded: 10 distinct address records in snapshot.
Notice: The recorded addresses are locations mentioned in monitoring data, not confirmed commercial branches.