IKEA Egypt (شركة إيكيا مصر - مجموعة الفطيم مصر)
Furniture, Home Electronics & Lighting Retail · New Cairo · Cairo
Categories: Home Appliances, Consumer Electronics
Identity confirmed by multiple markers
- Independent identifying markers (such as phone and official website) match this vendor.
Registered aliases: Al-Futtaim IKEA Egypt, IKEA Cairo Festival City, IKEA Egypt, IKEA Egypt (شركة إيكيا مصر - مجموعة الفطيم مصر), إيكيا مصر
Current picture
أعلن جهاز حماية المستهلك عن حملة استدعاء لمنتجات سلاسل إضاءة STRÅLA للعلامة التجارية إيكيا لعدم توافقها مع معايير السلامة واحتمال التسبب في صدمة كهربائية.
- cpa.gov.eg(last checked: Reachable)
شملت توجيهات الاستدعاء دعوة المستهلكين للتوقف عن استخدام المنتجات المتأثرة وإعادتها إلى فروع إيكيا لاسترداد كامل ثمن الشراء دون اشتراط إثبات الشراء.
- cpa.gov.eg(last checked: Reachable)
أفادت تغطية صحفية بوجود تنسيق بين جهاز حماية المستهلك والشركة المالكة للعلامة التجارية لاستدعاء مصابيح وسلاسل إضاءة LED خارجية من مجموعة STRÅLA لاحتوائها على قابس غير متوافق.
- youm7.com(last checked: Reachable)
ناشدت الشركة العملاء التوقف عن استخدام المنتجات المتأثرة والتواصل المباشر معها لاستبدال المنتجات أو استرجاعها ورد قيمتها دون اشتراط تقديم فاتورة الشراء.
- youm7.com(last checked: Reachable)
Brief prepared on: September 5, 2026
Important interaction observations
Key observations and claims based on documented evidence in the registry, ordered by priority and recency.
- Type
- Refund issued
- Sentiment
- Neutral
- Source category
- Public authority
- Latest recorded date
- Summary
- Official CPA press release announcing a product recall campaign for STRÅLA LED lighting chains sold by IKEA Egypt due to electrical non-compliance posing potential electric shock risks. Consumers were instructed to cease using the product and return it to IKEA branches for a full refund without requiring proof of purchase.
- Non-duplicate sources
- 1
- Total observations
- 1
- cpa.gov.eg(last checked: Reachable)
Linked evidence: Evidence 1
- Type
- Other
- Sentiment
- Neutral
- Source category
- Other
- Latest recorded date
- Summary
- No summary was recorded for this source — kept for provenance and counted as a non-independent record.
- Non-duplicate sources
- 1
- Total observations
- 3
- cpa.gov.eg(last checked: Reachable)
- masrawy.com(last checked: Reachable)
- youm7.com(last checked: Reachable)
Linked evidence: Evidence 1 · Evidence 2 · Evidence 3
What is still unknown
Coverage describes evidence availability and limits, not trust.
- Data freshness: The latest published evidence dates back to January 20, 2024 (more than 2 years old) and may not reflect the current customer experience with the vendor.
All evidence and sources
Original independent evidence records observed for this vendor with their direct sources.
- Evidence sentiment: NeutralSource category: Public authorityPlatform: cpa.gov.egEvidence author: Regulator
Official CPA press release announcing a product recall campaign for STRÅLA LED lighting chains sold by IKEA Egypt due to electrical non-compliance posing potential electric shock risks. Consumers were instructed to cease using the product and return it to IKEA branches for a full refund without requiring proof of purchase.
«جهاز حماية المستهلك يُعلن عن حملة استدعاء لمنتجات STRÅLA للعلامة التجارية ايكيا لعدم توافقها مع معايير السلامة وقد تؤدي للتعرض لصدمة كهربائية، واسترداد كامل ثمن الشراء.»
Published: (old date — over 2 years ago)·Captured:
- cpa.gov.eg(last checked: Reachable)
Source and documentation details
- Raw source type: official regulatory portal (official_regulatory_portal)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2024-01-20T00:00:00+00:00 · captured: 2026-08-24T00:00:00+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: google_reviewsEvidence author: Independent reviewer
Aggregated reviews of IKEA Cairo Festival City in New Cairo: customers praise selection, children's play area and food court, but report slow service, delivery delays, build-quality issues and high prices.
«Customers appreciate the diverse selection, children's play area, and food court. However, many report issues with slow service, delivery delays, build quality, and high prices.»
Published: Undated·Captured:
Source and documentation details
- Raw source type: review (review)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-10-18T06:41:12.043573+00:00
- Evidence sentiment: NeutralSource category: Merchant-ownedPlatform: official_websiteEvidence author: Merchant
Official IKEA Egypt store page for the Cairo (Cairo Festival City) branch, providing opening times and information about the affordable furniture store.
«IKEA Cairo store provides a range of well-designed, affordable home furnishing solutions.»
Published: Undated·Captured:
Source and documentation details
- Raw source type: Official page (official_page)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-10-18T06:41:12.040962+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
خبر على موقع اليوم السابع بتاريخ الخميس 6 مارس 2025 (كتبه مدحت وهبة) يفيد بأن جهاز حماية المستهلك أعلن بالتنسيق مع الشركة المالكة لعلامة «أيكيا» حملة استدعاء لبعض سلاسل ومصابيح الإضاءة LED الخارجية من مجموعات منتجات STRÅLA، بسبب قابس غير متوافق مع معايير السلامة يشكل خطر صدمة كهربائية. حصر الخبر المنتجات المتأثرة (مثل 1056314 و30563178) وتواريخ الإنتاج المتأثرة، وناشد أيكيا العملاء بالتوقف عن استخدامها والاتصال بالشركة فورًا للاستبدال أو الاسترجاع ورد القيمة دون اشتراط إثبات الشراء (الفاتورة).
«أعلن جهاز حماية المستهلك بالتنسيق مع الشركة المالكة للعلامة التجارية "أيكيا"، عن حملة استدعاء لبعض سلاسل ومصابيح الإضاءة LED الخارجية التي تحتوي علي قابس غير متوافق من مجموعات المنتجات "STRÅLA"»
Published: Undated·Captured:
- youm7.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-28T18:28:02.180418+00:00
Duplicate records excluded from independent count (2)
These records match original evidence listed above and are kept for reference documentation without counting them as separate experiences.
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- cpa.gov.eg(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Included in automated verification round
- Duplicate — original root: c369d1e6-2b28-4ffd-b9ad-01cee9ef8e3f
- Technical dates — published: Unknown · captured: 2026-08-28T18:28:02.191511+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- masrawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Included in automated verification round
- Duplicate — original root: c369d1e6-2b28-4ffd-b9ad-01cee9ef8e3f
- Technical dates — published: Unknown · captured: 2026-08-28T18:28:02.187475+00:00
Registered vendor details
These are data and identifiers recorded in the snapshot, not confirmed branch locations or an endorsement of ownership.
Available official links
Identifiers & contacts
Address
- Cairo Festival City, Ring Road, New Cairo, Cairo, Egypt — Recorded location
- https://www.facebook.com/IKEAEgypt — Social profile
- https://www.instagram.com/ikeaegypt — Social profile
Website
- https://www.ikea.com/eg/ar/ — Merchant-owned site
Location & address records
Registered city: New Cairo (Cairo)
Notice: The recorded addresses are locations mentioned in monitoring data, not confirmed commercial branches.