BTC Electronics
Consumer Electronics Distributor & Service Provider · Cairo · Cairo
Categories: Repair & Services, Consumer Electronics
Uncertain identity
- Identity data is uncertain and requires further verification.
Registered aliases: B.T.C. Electronics Panasonic Agent, BTC Electronics, شركة بى تى سى الكترونيكس, شركة بي تي سي للتوكيلات والتجارة
Current picture
أحال جهاز حماية المستهلك شركة «بي تي سي إلكترونيكس» إلى النيابة العامة في ديسمبر 2016 لمخالفة قانون حماية المستهلك ورفض قرار استبدال شاشة باناسونيك ثبت وجود عيب صناعة بها عبر فحص الهيئة المصرية العامة للمواصفات والجودة.
- youm7.com(last checked: Reachable)
تعذر جلب محتوى صفحة منافذ البيع الرسمية التابعة لباناسونيك مصر نتيجة حجب الاتصال (رمز استجابة HTTP 403).
- panasonic.com(last checked: Not found)
لم يُتح موقع متجر باناسونيك مصر استرجاع قائمة الموزعين من الخادم للزائرين دون تسجيل الدخول.
- store.panasonic.com(last checked: Network error)
Brief prepared on: September 5, 2026
Important interaction observations
Key observations and claims based on documented evidence in the registry, ordered by priority and recency.
- Type
- Official warning
- Sentiment
- Negative
- Source category
- News
- Latest recorded date
- Summary
- CPA referred BTC Electronics (agent for Panasonic) to the public prosecution after it claimed liquid damage on a malfunctioning Panasonic screen, but a technical inspection by the Egyptian Organization for Standardization and Quality (EOS) proved a manufacturing flaw, and the merchant refused to comply with the CPA replacement decision.
- Non-duplicate sources
- 1
- Total observations
- 1
- youm7.com(last checked: Reachable)
Linked evidence: Evidence 1
- Type
- Other
- Sentiment
- Neutral
- Source category
- Other
- Latest recorded date
- Summary
- No summary was recorded for this source — kept for provenance and counted as a non-independent record.
- Non-duplicate sources
- 1
- Total observations
- 1
- store.panasonic.com(last checked: Network error)
Linked evidence: Evidence 1
- Type
- Other
- Sentiment
- Neutral
- Source category
- Other
- Latest recorded date
- Summary
- No summary was recorded for this source — kept for provenance and counted as a non-independent record.
- Non-duplicate sources
- 1
- Total observations
- 1
- panasonic.com(last checked: Not found)
Linked evidence: Evidence 1
What is still unknown
Coverage describes evidence availability and limits, not trust.
- Data freshness: The latest published evidence dates back to December 10, 2016 (more than 2 years old) and may not reflect the current customer experience with the vendor.
All evidence and sources
Original independent evidence records observed for this vendor with their direct sources.
- Evidence sentiment: NegativeSource category: NewsPlatform: Youm7Evidence author: Journalist
CPA referred BTC Electronics (agent for Panasonic) to the public prosecution after it claimed liquid damage on a malfunctioning Panasonic screen, but a technical inspection by the Egyptian Organization for Standardization and Quality (EOS) proved a manufacturing flaw, and the merchant refused to comply with the CPA replacement decision.
«قام جهاز حماية المستهلك بإحالة شركة "بى تى سى الكترونيكس" للنيابة العامة لعدم الالتزام بتنفيذ قرار مجلس ادارة الجهاز ومخالفة قانون حماية المستهلك 67لسنة 2006... الإحالة جاءت بسبب رفض الشركة تنفيذ قرار مجلس الادارة بالزام الشركة باستبدال الشاشة محل الشكوى ماركة باناسونيك بأخرى جديدة»
Published: (old date — over 2 years ago)·Captured:
- youm7.com(last checked: Reachable)
Source and documentation details
- Raw source type: news+gov (news+gov)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2016-12-10T11:19:49+00:00 · captured: 2026-08-23T23:35:00+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«JavaScript application shell; no server-rendered dealer list retrievable logged out»
Published: Undated·Captured:
- store.panasonic.com(last checked: Network error)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-28T21:59:13.588555+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«HTTP 403 - fetch blocked, no page content retrievable»
Published: Undated·Captured:
- panasonic.com(last checked: Not found)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-28T21:59:13.577166+00:00
Registered vendor details
These are data and identifiers recorded in the snapshot, not confirmed branch locations or an endorsement of ownership.
Location & address records
Registered city: Cairo (Cairo)
Notice: The recorded addresses are locations mentioned in monitoring data, not confirmed commercial branches.