Jumia Egypt
General E-commerce & Electronics Marketplace · Cairo · Cairo
Categories: Consumer Electronics, Marketplace & Online
Identity confirmed by multiple markers
- Independent identifying markers (such as phone and official website) match this vendor.
Registered aliases: ECart Services Egypt, Jumia, Jumia Egypt, جوميا مصر, شركة إيكارت سيرفيسيز إيجيبت
Current picture
تتيح المنصة سياسة إرجاع مجاني خلال 14 يوماً للسلع المؤهلة بحسب إفادة المتجر.
- jumia.com.eg(last checked: Reachable)
توفر منصة جوميا مول منتجات أصلية مشمولة بضمان الشركة المصنعة للأجهزة والمنتجات التقنية.
- jumia.com.eg(last checked: Reachable)
يوفر المتجر قنوات لخدمة العملاء من خلال رقم الاتصال 19586 والموقع الإلكتروني.
- jumia.com.eg(last checked: Reachable)
Brief prepared on: September 4, 2026
Important interaction observations
Key observations and claims based on documented evidence in the registry, ordered by priority and recency.
- Type
- Verified business info
- Sentiment
- Neutral
- Source category
- Merchant-owned
- Latest recorded date
- Summary
- Jumia Egypt details its return procedures within 14 days, official warranty validation on tech and appliance products (Jumia Mall), and customer service channels on 19586.
- Non-duplicate sources
- 1
- Total observations
- 1
- jumia.com.eg(last checked: Reachable)
Linked evidence: Evidence 1
What is still unknown
Coverage describes evidence availability and limits, not trust.
- Data freshness: The latest published evidence dates back to March 10, 2024 (more than 2 years old) and may not reflect the current customer experience with the vendor.
All evidence and sources
Original independent evidence records observed for this vendor with their direct sources.
- Evidence sentiment: NeutralSource category: Merchant-ownedPlatform: Jumia Official PortalEvidence author: Merchant
Jumia Egypt details its return procedures within 14 days, official warranty validation on tech and appliance products (Jumia Mall), and customer service channels on 19586.
«Jumia Egypt provides a 14-day free return policy on eligible items and 100% genuine products with manufacturer warranty through Jumia Mall.»
Published: (old date — over 2 years ago)·Captured:
- jumia.com.eg(last checked: Reachable)
Source and documentation details
- Raw source type: official store policy (official_store_policy)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2024-03-10T00:00:00+00:00 · captured: 2026-08-24T13:35:00+00:00
- Evidence sentiment: PositiveSource category: Merchant-ownedPlatform: official_websiteEvidence author: Merchant
Jumia announced its second tech center in Egypt, in Alexandria, following the first in Cairo, employing about 150 technical specialists serving 11 African countries.
«Jumia, the e-commerce leader in Egypt, officially announced the launch of the new Tech Center in Alexandria Governorate, during the first quarter of 2022.»
Published: Undated·Captured:
Source and documentation details
- Raw source type: Official page (official_page)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-10-18T04:16:23.045502+00:00
- Evidence sentiment: PositiveSource category: NewsPlatform: newsEvidence author: Journalist
Jumia launched its largest integrated warehouse in Egypt on the Suez Road in Cairo (27,000 sqm), inaugurated by Prime Minister Mostafa Madbouly, to improve storage and distribution including to Upper Egypt.
«Jumia, a leading e-Commerce platform in Africa, has launched its largest integrated warehouse in Egypt, located on the Suez Road in Cairo.»
Published: Undated·Captured:
Source and documentation details
- Raw source type: News article (news_article)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-10-18T04:16:23.043071+00:00
Registered vendor details
These are data and identifiers recorded in the snapshot, not confirmed branch locations or an endorsement of ownership.
Available official links
Identifiers & contacts
Address
- 6th of October Logistics Hub, Giza, Egypt — Recorded location
- Building 7, Block 1146, Sheraton Heliopolis, Cairo, Egypt — Recorded location
- wecare@eg.jumia.com — Contact method
- https://www.facebook.com/JumiaEgypt/ — Social profile
Phone
- 01011958600 — Contact method
Website
- https://www.jumia.com.eg — Merchant-owned site
- 01011958600 — Contact method
Location & address records
Registered city: Cairo (Cairo)
Multiple locations recorded: 2 distinct address records in snapshot.
Notice: The recorded addresses are locations mentioned in monitoring data, not confirmed commercial branches.