El Shennawy Mobiles
mobile_laptop · Alexandria · Alexandria
Categories: Mobile & Telecom, Computers & IT
Identity confirmed by multiple markers
- Independent identifying markers (such as phone and official website) match this vendor.
Registered aliases: Al Shennawy Stores (الشناوي ستورز), El Shennawy, El Shennawy Mobiles, El Shennawy Mobiles (Tanta Branch), El Shennawy Mobiles (الشناوي للموبايل والإلكترونيات), ElShennawy Mobiles, Elshennawy, الشناوي, الشناوي ستورز, الشناوي للإلكترونيات, الشناوي للإلكترونيات والموبايل, الشناوي للإلكترونيات والموبايلات, الشناوي للموبايل, الشناوي للموبايلات, محلات الشناوي, مول الشناوي للأجهزة المنزلية
Current picture
يذكر المتجر أنه تأسس عام 1954 في تجارة الإلكترونيات والموبايلات ويدير شبكة تضم 26 فرعاً في الإسكندرية والقاهرة والمحافظات مع خط ساخن مركزي 15474.
- facebook.com(last checked: Redirected)
- elshennawy.com(last checked: Reachable)
- elshennawy.com(last checked: Reachable)
يعلن المتجر رسمياً عن رقم التسجيل الضريبي 432-505-989 عبر موقعه الإلكتروني.
- elshennawy.com(last checked: Reachable)
تظهر بيانات تسجيل النطاق أن موقع elshennawy.com مسجل منذ 15 ديسمبر 2003 عبر GoDaddy.
- rdap.org(last checked: Redirected)
تحدد سياسة المتجر فترة 30 يوماً للاستبدال أو الاسترجاع في حال وجود عيب صناعة بناءً على تقرير فني، و14 يوماً إذا لم يتم فتح الكرتونة.
- shenawystore.com(last checked: Reachable)
يوثق المتجر فرعاً بمدينة طنطا في شارع طه الحكيم مع أرقام هاتف للتواصل بجانب الخط الساخن.
- elshennawy.com(last checked: Reachable)
يذكر المتجر تقديم الأجهزة بضمان الوكلاء المعتمدين في مصر، بينما تشير تجارب مستهلكين إلى التوجيه للتوكيل عند عيوب الصناعة مع إمكانية اللجوء لجهاز حماية المستهلك بالفاتورة الضريبية.
- elshennawy.com(last checked: Reachable)
- facebook.com(last checked: Reachable)
Brief prepared on: September 4, 2026
Important interaction observations
Key observations and claims based on documented evidence in the registry, ordered by priority and recency.
- Type
- Product quality
- Sentiment
- Negative
- Source category
- Customer report
- Latest recorded date
- Summary
- Customer review and discussion in Don't Shop Here regarding unsealed packaging, non-original bundled accessories, and disputes over whether post-purchase defective units should be serviced by the merchant directly or by external brand warranty agents.
- Non-duplicate sources
- 1
- Total observations
- 1
- facebook.com(last checked: Reachable)
Linked evidence: Evidence 1
- Type
- Repeated recommendations
- Sentiment
- Positive
- Source category
- Customer report
- Latest recorded date
- Summary
- User recommendation for purchasing authentic smartphones and laptops from El Shennawy with official agent warranties and established physical retail branch network.
- Non-duplicate sources
- 1
- Total observations
- 1
- reddit.com(last checked: Reachable)
Linked evidence: Evidence 1
- Type
- After-sales support
- Sentiment
- Neutral
- Source category
- Customer report
- Latest recorded date
- Summary
- Customer discussion on Egyptian consumer review forum about retailer responsibility versus brand agency warranty after purchasing a phone with a manufacturing defect, advising buyers to retain tax invoices and refer to the Consumer Protection Agency (19588).
- Non-duplicate sources
- 1
- Total observations
- 1
- facebook.com(last checked: Reachable)
Linked evidence: Evidence 1
- Type
- Other
- Sentiment
- Neutral
- Source category
- Other
- Latest recorded date
- Summary
- No summary was recorded for this source — kept for provenance and counted as a non-independent record.
- Non-duplicate sources
- 1
- Total observations
- 12
- shenawystore.com(last checked: Reachable)
- elshennawy.com(last checked: Network error)
- shenawystore.com(last checked: Reachable)
- elshennawy.com(last checked: Reachable)
- whois.com(last checked: Reachable)
- whois.com(last checked: Reachable)
- elshennawy.com(last checked: Network error)
- rdap.org(last checked: Redirected)
- rdap.org(last checked: Redirected)
Linked evidence: Evidence 1 · Evidence 2 · Evidence 3 · Evidence 4 · Evidence 5
- Type
- Verified business info
- Sentiment
- Neutral
- Source category
- Merchant-owned
- Latest recorded date
- Summary
- Official replacement and refund policy specifying 30-day return window for technical manufacturing defects and 14-day return window for unopened merchandise.
- Non-duplicate sources
- 1
- Total observations
- 1
- shenawystore.com(last checked: Reachable)
Linked evidence: Evidence 1
- Type
- Verified business info
- Sentiment
- Positive
- Source category
- Merchant-owned
- Latest recorded date
- Summary
- Al Shennawy Stores, operating since 1954 across 26 branches centered in Alexandria and Cairo, publicly lists official tax registration number 432-505-989 and central hotline 15474 for sales and customer care.
- Non-duplicate sources
- 1
- Total observations
- 1
- elshennawy.com(last checked: Reachable)
Linked evidence: Evidence 1
What is still unknown
Coverage describes evidence availability and limits, not trust.
- Data freshness: The latest published evidence dates back to October 5, 2024 (more than 2 years old) and may not reflect the current customer experience with the vendor.
All evidence and sources
Original independent evidence records observed for this vendor with their direct sources.
- Evidence sentiment: PositiveSource category: Customer reportPlatform: RedditEvidence author: Customer
User recommendation for purchasing authentic smartphones and laptops from El Shennawy with official agent warranties and established physical retail branch network.
«الشناوي ستورز من المحلات المضمونة القديمة للموبايلات والأجهزة مع ضمان محلي معتمد وفروع في القاهرة والإسكندرية والمحافظات»
Published: (old date — over 2 years ago)·Captured:
- reddit.com(last checked: Reachable)
Source and documentation details
- Raw source type: forum post (forum_post)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2024-10-05T12:00:00+00:00 · captured: 2026-08-23T10:40:00+00:00
- Evidence sentiment: PositiveSource category: Merchant-ownedPlatform: FacebookEvidence author: Merchant
El Shennawy Mobiles highlights its commercial retail history since 1954 in Alexandria with multi-branch distribution across Mahatet El Raml and Smouha, official warranty provision, and consumer financing.
«الشناوي للموبايل منذ 1954 - فروعنا في محطة الرمل وسموحة وسان ستيفانو وميامي. الخط الساخن 15474.»
Published: (old date — over 2 years ago)·Captured:
- facebook.com(last checked: Redirected)
Source and documentation details
- Raw source type: Merchant post (merchant_post)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2024-03-12T13:40:00+00:00 · captured: 2026-08-23T12:00:00+00:00
- Evidence sentiment: NeutralSource category: Merchant-ownedPlatform: official_websiteEvidence author: Merchant
Established mobile phone and consumer electronics store with official retail branch on Taha El Hakim Street in Tanta, dedicated local phone lines, and nationwide hotline 15474.
«الشناوي للموبايل فرع طنطا: شارع طه الحكيم، أرقام التواصل 0403421142 أو 01001001665، والخط الساخن 15474.»
Published: (old date — over 2 years ago)·Captured:
- elshennawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: Official store locator (official_store_locator)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2024-03-01T00:00:00+00:00 · captured: 2026-08-24T12:00:00+00:00
- Evidence sentiment: PositiveSource category: Merchant-ownedPlatform: elshennawy.comEvidence author: Merchant
El Shennawy documents its commercial standing established in 1954 as a historic retailer of electronics, consumer technology, mobile phones, laptops, and photographic equipment across Alexandria and Cairo.
«تأسست محلات الشناوي عام 1954 لتكون رائدة في مجال بيع الأجهزة الإلكترونية والموبايلات واللابتوب وكاميرات التصوير في مصر مع فروع متعددة في الإسكندرية والقاهرة والمحافظات.»
Published: (old date — over 2 years ago)·Captured:
- elshennawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: Official website (official_website)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2024-01-01T00:00:00+00:00 · captured: 2026-08-23T15:15:00+00:00
- Evidence sentiment: NeutralSource category: Customer reportPlatform: facebook.comEvidence author: Customer
Customer discussion on Egyptian consumer review forum about retailer responsibility versus brand agency warranty after purchasing a phone with a manufacturing defect, advising buyers to retain tax invoices and refer to the Consumer Protection Agency (19588).
«المحل بيوجهك للتوكيل لما يظهر عيب صناعة في الموبايل، والتوكيل بياخد وقت، لكن لو معاك الفاتورة الضريبية من الشناوي تقدر تلجأ لجهاز حماية المستهلك ويلزمهم بالاستبدال.»
Published: (old date — over 2 years ago)·Captured:
- facebook.com(last checked: Reachable)
Source and documentation details
- Raw source type: Social group (social_group)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2023-08-20T11:45:00+00:00 · captured: 2026-08-23T15:20:00+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
استجابة RDAP لنطاق elshennawy.com (مسجَّل لدى Verisign COM registry) تظهر أن النطاق مسجل منذ 15 ديسمبر 2003، ومسجل لدى GoDaddy.com, LLC (registrar ID 146)، وحالته محمية ضد الحذف والتجديد والنقل والتحديث من جانب العميل (client delete/renew/transfer/update prohibited). تاريخ انتهاء النطاق 15 ديسمبر 2028 وآخر تعديل له في 24 نوفمبر 2025، وخوادم الأسماء NS77/NS78.DOMAINCONTROL.COM التابعة لـ GoDaddy.
«"ldhName":"ELSHENNAWY.COM" ... "eventAction": "registration", "eventDate": "2003-12-15T20:56:57Z" ... registrar: GoDaddy.com, LLC»
Published: Undated·Captured:
- rdap.org(last checked: Redirected)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-25T16:59:30.926368+00:00
- Evidence sentiment: NegativeSource category: Customer reportPlatform: facebookEvidence author: Customer
Customer review and discussion in Don't Shop Here regarding unsealed packaging, non-original bundled accessories, and disputes over whether post-purchase defective units should be serviced by the merchant directly or by external brand warranty agents.
«تركزت الانتقادات حول تجارب تتعلق بجودة المنتجات؛ حيث اشتكى بعض الأعضاء من شراء أجهزة ليجدوا عند فتحها آثاراً غير معتادة بالإضافة إلى شكاوى حول ملحقات الأجهزة وعلاقة المشتري بالمحل بعد إتمام عملية البيع»
Published: Undated·Captured:
- facebook.com(last checked: Reachable)
Source and documentation details
- Raw source type: Facebook group post (facebook_group_post)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-23T12:00:00+00:00
- Evidence sentiment: NeutralSource category: Merchant-ownedPlatform: WebEvidence author: Merchant
Official replacement and refund policy specifying 30-day return window for technical manufacturing defects and 14-day return window for unopened merchandise.
«تتيح الشركة الاستبدال أو الاسترجاع خلال 30 يوماً في حالة وجود عيب صناعة بناءً على تقرير فني، وخلال 14 يوماً في حالة عدم فتح الكرتونة.»
Published: Undated·Captured:
- shenawystore.com(last checked: Reachable)
Source and documentation details
- Raw source type: Merchant website (merchant_website)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-23T12:00:00+00:00
- Evidence sentiment: PositiveSource category: Merchant-ownedPlatform: WebsiteEvidence author: Merchant
Al Shennawy Stores, operating since 1954 across 26 branches centered in Alexandria and Cairo, publicly lists official tax registration number 432-505-989 and central hotline 15474 for sales and customer care.
«الشناوي ستورز منذ 1954 - فروع الإسكندرية والقاهرة - الرقم الضريبي: 432-505-989 - الخط الساخن 15474»
Published: Undated·Captured:
- elshennawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: e-commerce platform (e-commerce_platform)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-23T00:00:00+00:00
Duplicate records excluded from independent count (13)
These records match original evidence listed above and are kept for reference documentation without counting them as separate experiences.
- Evidence sentiment: NeutralSource category: Merchant-ownedPlatform: WebsiteEvidence author: Merchant
Long-established electronics and smartphone merchant network founded in Alexandria with branch presence in Cairo, adhering to official agency warranties and CPA dispute protocols.
«متاجر الشناوي للموبايل تقدم أجهزة الهواتف الذكية والإلكترونيات بضمان الوكلاء المعتمدين في مصر.»
Published: (old date — over 2 years ago)·Captured:
- elshennawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: e-commerce platform (e-commerce_platform)
- Not included in automated verification round
- Duplicate — original root: 9d61fe9f-f2e1-4696-a375-9a1b00125eec
- Technical dates — published: 2024-03-25T00:00:00+00:00 · captured: 2026-08-24T12:00:00+00:00
- Evidence sentiment: PositiveSource category: Merchant-ownedPlatform: WebsiteEvidence author: Merchant
Elshennawy Stores operates a network of 26 branches across Alexandria, Cairo and regional hubs, established since 1954, declaring Tax Registration number 432-505-989.
«الشناوي ستورز - تاريخ ممتد منذ عام 1954 في تجارة الأجهزة الإلكترونية والموبايلات. 26 فرعاً في الإسكندرية والقاهرة ومحافظات مصر. رقم التسجيل الضريبي: 432-505-989.»
Published: (old date — over 2 years ago)·Captured:
- elshennawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: e-commerce platform (e-commerce_platform)
- Not included in automated verification round
- Duplicate — original root: 9d61fe9f-f2e1-4696-a375-9a1b00125eec
- Technical dates — published: 2024-01-01T00:00:00+00:00 · captured: 2026-08-24T00:00:00+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- shenawystore.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Included in automated verification round
- Duplicate — original root: edd46039-8878-4e8c-9e1f-f42b5320084a
- Technical dates — published: Unknown · captured: 2026-08-28T21:03:18.174449+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- elshennawy.com(last checked: Network error)
Source and documentation details
- Raw source type: unknown (unknown)
- Included in automated verification round
- Duplicate — original root: edd46039-8878-4e8c-9e1f-f42b5320084a
- Technical dates — published: Unknown · captured: 2026-08-28T21:03:18.169587+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- shenawystore.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Included in automated verification round
- Duplicate — original root: edd46039-8878-4e8c-9e1f-f42b5320084a
- Technical dates — published: Unknown · captured: 2026-08-28T21:03:18.163925+00:00
- Evidence sentiment: NeutralSource category: Marketplace / app storePlatform: WebsiteEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- elshennawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: e-commerce platform (e-commerce_platform)
- Included in automated verification round
- Duplicate — original root: 9d61fe9f-f2e1-4696-a375-9a1b00125eec
- Technical dates — published: Unknown · captured: 2026-08-28T21:03:18.157451+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- whois.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Included in automated verification round
- Duplicate — original root: edd46039-8878-4e8c-9e1f-f42b5320084a
- Technical dates — published: Unknown · captured: 2026-08-28T21:03:18.151697+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- whois.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Included in automated verification round
- Duplicate — original root: edd46039-8878-4e8c-9e1f-f42b5320084a
- Technical dates — published: Unknown · captured: 2026-08-28T21:03:18.145943+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- elshennawy.com(last checked: Network error)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Duplicate — original root: edd46039-8878-4e8c-9e1f-f42b5320084a
- Technical dates — published: Unknown · captured: 2026-08-28T21:03:18.139468+00:00
- Evidence sentiment: NeutralSource category: Marketplace / app storePlatform: WebsiteEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- elshennawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: e-commerce platform (e-commerce_platform)
- Not included in automated verification round
- Duplicate — original root: 9d61fe9f-f2e1-4696-a375-9a1b00125eec
- Technical dates — published: Unknown · captured: 2026-08-28T21:03:18.134623+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- shenawystore.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Duplicate — original root: edd46039-8878-4e8c-9e1f-f42b5320084a
- Technical dates — published: Unknown · captured: 2026-08-25T16:59:30.955613+00:00
- Evidence sentiment: NeutralSource category: Marketplace / app storePlatform: WebsiteEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- elshennawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: e-commerce platform (e-commerce_platform)
- Not included in automated verification round
- Duplicate — original root: 9d61fe9f-f2e1-4696-a375-9a1b00125eec
- Technical dates — published: Unknown · captured: 2026-08-25T16:59:30.949760+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- rdap.org(last checked: Redirected)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Duplicate — original root: edd46039-8878-4e8c-9e1f-f42b5320084a
- Technical dates — published: Unknown · captured: 2026-08-25T16:59:30.943610+00:00
Registered vendor details
These are data and identifiers recorded in the snapshot, not confirmed branch locations or an endorsement of ownership.
Available official links
Identifiers & contacts
Address
- 47 Mossadak St, Dokki, Giza, Egypt — Recorded location
- Alexandria & Cairo Multi-Branch Retail Network — Recorded location
- Alexandria (Saad Zaghloul St., Camp Caesar, Stanley, San Stefano, Gleem); Cairo branches — Recorded location
- Chakour St, Mahatet El Raml, Alexandria, Egypt — Recorded location
- El Deeb Mall, Smouha, Alexandria, Egypt — Recorded location
- In front of Smouha Club, Smouha, Alexandria, Egypt — Recorded location
- Istanbul St, Mahatet El Raml, Alexandria, Egypt — Recorded location
- Mahatet El Raml, Alexandria, Egypt — Recorded location
- Mahattat El Raml, Alexandria, Egypt — Recorded location
- Mahattat El Raml, Smouha, San Stefano Alexandria; 47 Mossadak Dokki Giza; Abbas El Akkad Nasr City Cairo; Tanta — Recorded location
- Mohamed Hassan El-Gamal St, off Abbas El-Akkad, Nasr City, Cairo, Egypt — Recorded location
- Nabi Daniel St, Mahatet El Raml, Alexandria, Egypt — Recorded location
- Saad Zaghloul St., Ramleh Station, Alexandria — Recorded location
- Safia Zaghloul St, Mahatet El Raml, Alexandria, Egypt — Recorded location
- San Stefano, Victoria, Miami, Alexandria, Egypt — Recorded location
- Stanley, Alexandria — Recorded location
- Taha El Hakim Street, Tanta, Gharbia Governorate — Recorded location
- Taha El-Hakim St, Tanta, Gharbia, Egypt — Recorded location
- Tanta, Gharbia — Recorded location
- Zagazig, Sharqia — Recorded location
- الدقي، الجيزة — Recorded location
- العصافرة، الإسكندرية — Recorded location
- الهانوفيل، الإسكندرية — Recorded location
- رشدي، الإسكندرية — Recorded location
- سان ستيفانو، الإسكندرية — Recorded location
- سموحة، الإسكندرية — Recorded location
- محطة الرمل، الإسكندرية — Recorded location
- مدينة نصر، القاهرة — Recorded location
Commercial Register
- Tax Registration / البطاقة الضريبية: 432-505-989 — Official registration
- info@elshennawy.com — Contact method
- support@elshennawy.com — Contact method
- https://www.facebook.com/ElShennawyMobiles — Social profile
- https://www.facebook.com/ElShennawyStores/ — Social profile
- https://www.facebook.com/ElshennawyMobiles/ — Social profile
- https://www.facebook.com/ElshennawyStores — Social profile
- https://www.facebook.com/elshennawystores — Social profile
- https://www.instagram.com/elshennawymobiles/ — Social profile
- https://www.instagram.com/elshennawystores/ — Social profile
Phone
- 01001001665 — Contact method
- 01006007700 — Contact method
- 0403421142 — Contact method
Website
- https://www.elshennawy.com/ — Merchant-owned site
- https://www.elshennawy.com/branches — Merchant-owned site
- https://www.elshennawy.com/index.php?route=information/contact — Merchant-owned site
- https://shenawystore.com/ — Merchant-owned site
- +201006007700 — Contact method
Location & address records
Registered city: Alexandria (Alexandria)
Multiple locations recorded: 28 distinct address records in snapshot.
Notice: The recorded addresses are locations mentioned in monitoring data, not confirmed commercial branches.