Metra Computer
Computer, Electronics & IT Distributor · Giza · Giza
Categories: Computers & IT, Consumer Electronics
Identity confirmed by multiple markers
- Independent identifying markers (such as phone and official website) match this vendor.
Registered aliases: Metra Computer, Metra Computer Egypt, Metra Group, شركة مترا للكمبيوتر
Current picture
تصف الشركة نفسها على صفحة «من نحن» بموقعها metragroup.com بأنها موزّع قيمة مضافة في مجال تقنية المعلومات عبر الشرق الأوسط ولديها عمليات طويلة الأمد وشبكات توزيع في مصر؛ وهذا وصف ذاتي منشور على موقع الشركة.
- metragroup.com(last checked: Reachable)
تُدرج قائمة الصفحات الصفراء العنوان: 30، شارع وادي النيل، المهندسين، الجيزة، مصر.
- yellowpages.com.eg(last checked: Reachable)
بحسب الخبر المنشور في 9 يناير 2016، جاءت الإحالة على خلفية رفض الشركة تنفيذ قرارات مجلس إدارة جهاز حماية المستهلك بشأن استبدال جهازين: تابلت ماركة أسوس تقرر به بقع بالشاشة، وكاميرا ماركة سامسونج بها بهتان وبقع بالصور وصوت غير معتاد، بعد طول مهلة الشركة في حل الشكويين.
- youm7.com(last checked: Reachable)
- youm7.com(last checked: Network error)
- masrawy.com(last checked: Reachable)
لمستهلك يرغب في تقديم شكوى: تطلب بوابة الشكاوى الإلكترونية لجهاز حماية المستهلك إرفاق مستندات مؤيدة للشكوى (فاتورة أو ضمان أو إيصال) وإلا يُتغاضى عن نظر الشكوى، وتذكر الحزمة من طرق التقدم الاتصال بالخط الساخن 19588 من أي خط أرضي أو ملء استمارة إلكترونية عبر موقع الجهاز www.cpa.gov.eg.
- shakwa.cpa-mobile.com(last checked: Reachable)
- facebook.com(last checked: Not found)
Brief prepared on: September 3, 2026
Important interaction observations
Key observations and claims based on documented evidence in the registry, ordered by priority and recency.
- Type
- Official warning
- Sentiment
- Negative
- Source category
- News
- Latest recorded date
- Summary
- Egypt's Consumer Protection Agency (CPA) officially referred Metra Computer to the Agouza Prosecution for non-compliance with consumer protection law and refusing to enforce CPA board decisions mandating the replacement or refund of a defective Asus tablet (screen spots) and a defective Samsung camera.
- Non-duplicate sources
- 1
- Total observations
- 1
- youm7.com(last checked: Reachable)
Linked evidence: Evidence 1
- Type
- Other
- Sentiment
- Neutral
- Source category
- Other
- Latest recorded date
- Summary
- No summary was recorded for this source — kept for provenance and counted as a non-independent record.
- Non-duplicate sources
- 1
- Total observations
- 1
- shakwa.cpa-mobile.com(last checked: Reachable)
Linked evidence: Evidence 1
- Type
- Other
- Sentiment
- Neutral
- Source category
- Other
- Latest recorded date
- Summary
- No summary was recorded for this source — kept for provenance and counted as a non-independent record.
- Non-duplicate sources
- 1
- Total observations
- 1
- facebook.com(last checked: Not found)
Linked evidence: Evidence 1
- Type
- Other
- Sentiment
- Neutral
- Source category
- Other
- Latest recorded date
- Summary
- No summary was recorded for this source — kept for provenance and counted as a non-independent record.
- Non-duplicate sources
- 1
- Total observations
- 2
- metragroup.com(last checked: Reachable)
- youm7.com(last checked: Network error)
Linked evidence: Evidence 1 · Evidence 2
- Type
- Other
- Sentiment
- Neutral
- Source category
- Other
- Latest recorded date
- Summary
- No summary was recorded for this source — kept for provenance and counted as a non-independent record.
- Non-duplicate sources
- 1
- Total observations
- 1
- metragroup.com(last checked: Reachable)
Linked evidence: Evidence 1
- Type
- Other
- Sentiment
- Neutral
- Source category
- Other
- Latest recorded date
- Summary
- No summary was recorded for this source — kept for provenance and counted as a non-independent record.
- Non-duplicate sources
- 1
- Total observations
- 1
- yellowpages.com.eg(last checked: Reachable)
Linked evidence: Evidence 1
What is still unknown
Coverage describes evidence availability and limits, not trust.
- Data freshness: The latest published evidence dates back to January 9, 2016 (more than 2 years old) and may not reflect the current customer experience with the vendor.
All evidence and sources
Original independent evidence records observed for this vendor with their direct sources.
- Evidence sentiment: NegativeSource category: NewsPlatform: Youm7Evidence author: Journalist
Egypt's Consumer Protection Agency (CPA) officially referred Metra Computer to the Agouza Prosecution for non-compliance with consumer protection law and refusing to enforce CPA board decisions mandating the replacement or refund of a defective Asus tablet (screen spots) and a defective Samsung camera.
«أعلن عاطف يعـقوب رئيس جهاز حماية المستهلك، إحالة جهاز حماية المستهلك شركة مترا للكمبيوتر الى نيابة العجوزة ، لعدم الالتزام بتطبيق قانون حماية المستهلك وعدم مراعاة مصالح المستهلكين... الإحالة جاءت بسبب رفض الشركه تنفيذ قرارات مجلس ادارة جهاز حماية المستهلك بشأن استبدال جهاز تابلت ماركة أسوس به عيوب و كاميرا ماركة سامسونج»
Published: (old date — over 2 years ago)·Captured:
- youm7.com(last checked: Reachable)
Source and documentation details
- Raw source type: news+gov (news+gov)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: 2016-01-09T10:20:22+00:00 · captured: 2026-08-23T23:35:00+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«يرجى ارفاق المستندات المؤيدة للشكوى من فاتورة أو ضمان أو ايصال حتى يتم اتخاذ اللازم, و فى حالة عدم الارفاق سوف يتم التغاضى عن نظر الشكوى»
Published: Undated·Captured:
- shakwa.cpa-mobile.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-28T20:31:01.678097+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«1- الاتصال بالخط الساخن الخاص بجهاز حماية المستهلك من خلال أى خط أرضى من خلال الرقم 19588. ... 3- إرسال الشكوى إلكترونيا من خلال ملء استمارة عبر الموقع الإلكترونى لجهاز حماية المستهلك . www.cpa.gov.eg»
Published: Undated·Captured:
- facebook.com(last checked: Not found)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-28T20:31:01.665559+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
A Youm7 news report dated 9 January 2016 states that Major General Atef Yaqoub, head of the Consumer Protection Agency, announced the referral of Metra Computer to the Agouza Prosecution for non-compliance with the consumer protection law and failure to heed consumers' interests. The referral came as a result of the company's refusal to implement the Agency's board decisions regarding the replacement of two devices: an Asus tablet found to have spots on its screen, and a Samsung camera with washed-out images, spots in the photos, and unusual sound, following the company's prolonged delay in resolving the two complaints.
«إحالة جهاز حماية المستهلك شركة مترا للكمبيوتر الى نيابة العجوزة ، لعدم الالتزام بتطبيق قانون حماية المستهلك وعدم مراعاة مصالح المستهلكين»
Published: Undated·Captured:
- youm7.com(last checked: Network error)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-28T15:01:24.186218+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«Metra Group is a leading IT value-added distributor across the Middle East with long-standing operations and distribution networks in Egypt.»
Published: Undated·Captured:
- metragroup.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-26T21:09:35.151311+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«Metra Computer, 30, Wady El Nile St., El Mohandseen, Giza, Egypt.»
Published: Undated·Captured:
- yellowpages.com.eg(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-26T21:09:35.132126+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«في يناير 2016، أحال جهاز حماية المستهلك شركة مترا للكمبيوتر (Metra) إلى نيابة العجوزة على خلفية امتناع الشركة عن تنفيذ قرارات مجلس إدارة الجهاز بشأن شكاوى تابلت ماركة أسوس وكاميرا ماركة سامسونج.»
Published: Undated·Captured:
- masrawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Not a duplicate (counted as an independent record)
- Technical dates — published: Unknown · captured: 2026-08-26T21:09:35.104167+00:00
Duplicate records excluded from independent count (6)
These records match original evidence listed above and are kept for reference documentation without counting them as separate experiences.
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«Founded In 1982»
Published: Undated·Captured:
- metragroup.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Duplicate — original root: dba91c75-8556-4dd8-86de-ebdd943c8f8d
- Technical dates — published: Unknown · captured: 2026-08-28T20:31:01.655058+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«Currently, Metra has a strong and growing presence in Egypt, UAE and KSA.»
Published: Undated·Captured:
- metragroup.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Duplicate — original root: dba91c75-8556-4dd8-86de-ebdd943c8f8d
- Technical dates — published: Unknown · captured: 2026-08-28T20:31:01.646416+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«30 Wadi El Nil St., Mohandeseen, Giza Above We - Telecom Egypt»
Published: Undated·Captured:
- yellowpages.com.eg(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Duplicate — original root: f43088d7-e534-4e22-b5ca-d090e6a81f5b
- Technical dates — published: Unknown · captured: 2026-08-28T20:31:01.638051+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«هاتين الواقعتين تشكلان جنحتان اقتصاديتان عملًا بالمواد 124،19،9،8،7،6،1 من قانون حماية المستهلك رقم 67 لسنة 2006 مما يستوجب معه إحالة الشركة المخالفة للقانون إلى النيابة العامة للتصرف واتخاذ اللازم قانونًا.»
Published: Undated·Captured:
- masrawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Duplicate — original root: c45f7d89-376d-4b0e-908e-2fa938b577be
- Technical dates — published: Unknown · captured: 2026-08-28T20:31:01.627650+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
«أحال جهاز حماية المستهلك، شركة مترا للكمبيوتر إلى نيابة العجوزة، لعدم الالتزام بتطبيق قانون حماية المستهلك وعدم مراعاة مصالح المستهلكين.»
Published: Undated·Captured:
- masrawy.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Duplicate — original root: c45f7d89-376d-4b0e-908e-2fa938b577be
- Technical dates — published: Unknown · captured: 2026-08-28T20:31:01.618548+00:00
- Evidence sentiment: NeutralSource category: OtherPlatform: webEvidence author: Unknown
No summary was recorded for this source — kept for provenance and counted as a non-independent record.
Published: Undated·Captured:
- metragroup.com(last checked: Reachable)
Source and documentation details
- Raw source type: unknown (unknown)
- Not included in automated verification round
- Duplicate — original root: 2a78b276-d15e-4564-ab57-9f3ff12b1253
- Technical dates — published: Unknown · captured: 2026-08-28T15:01:24.224572+00:00
Registered vendor details
These are data and identifiers recorded in the snapshot, not confirmed branch locations or an endorsement of ownership.
Available official links
Identifiers & contacts
Address
- Agouza, Giza, Egypt — Recorded location
- info@metragroup.com — Contact method
- https://www.facebook.com/MetraGroupOfficial — Social profile
Website
- https://metragroup.com — Merchant-owned site
Location & address records
Registered city: Giza (Giza)
Notice: The recorded addresses are locations mentioned in monitoring data, not confirmed commercial branches.